Creative Transportation Services, Inc. (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy.
This Privacy Policy describes how we collect, use, and safeguard your information when you participate in our 10DLC (10-Digit Long Code) messaging campaign. By opting into our 10DLC campaign, you agree to the terms outlined below.

1. Information We Collect
When you opt into our 10DLC messaging campaign, we may collect the following information:
• Personal Information: Your phone number and any other details you provide (e.g., name, email, preferences).
• Message Data: Details about messages sent and received, including timestamps and message content.
• Device & Usage Data: Information related to your interaction with our messages, such as response rates and engagement.

2. How We Use Your Information
We collect and use your information to:
• Send SMS/MMS messages, including updates, promotions, alerts, and other relevant communications.
• Improve and optimize our messaging services based on user engagement.
• Ensure compliance with legal and regulatory requirements.
• Respond to inquiries, troubleshoot issues, and provide customer support.
We will never sell, rent, or share your information with third parties for their own marketing purposes.

3. Opt-Out & Data Control
• You may opt out of receiving messages at any time by replying with the keyword “STOP.”
• Upon opting out, you will no longer receive messages from our 10DLC campaign, and your data will be removed from our messaging list.
• You may request to review, update, or delete your personal information by contacting us at info@creative-trans.com or (925) 362-8666

4. Data Security
We take reasonable security measures to protect your data, including encryption and secure storage. However, no data transmission over mobile networks is 100% secure, and we cannot guarantee absolute protection.

5. Third-Party Sharing
We may share your information only in the following situations:
• With mobile carriers and messaging service providers for message delivery.
• To comply with legal obligations, such as responding to law enforcement requests.
• If required to protect the rights, safety, or property of our company or users.

6. Compliance with Regulations
Our 10DLC campaign complies with applicable regulations, including:
• TCPA (Telephone Consumer Protection Act)
• CTIA Messaging Principles & Best Practices
• Carrier-Specific 10DLC Compliance Guidelines
By opting in, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described.

7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted with a revised effective date. Continued participation in our campaign after changes are made constitutes acceptance of the updated policy.

8. Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us at:
Creative Transportation Services, Inc.
info@creative-trans.com

(925) 362-8666

By participating in our 10DLC messaging campaign, you agree to this Privacy Policy.